Property Problems
Start with what you can see.
A visible symptom does not always identify the source. Use the issue categories below to understand what may be happening and which service should review it.
Choose the visible concern
What is happening at the property?
Select the issue that most closely matches what you see. The next page explains practical immediate steps and related services.
Roof leak
Water entering through the roof or appearing at ceilings and walls.
Review roof-leak guidanceWater intrusion
Moisture entering through roofing, exterior assemblies, windows or transitions.
Review water-intrusion guidanceConcrete damage
Cracking, settlement, surface deterioration or trip hazards.
Review concrete-damage guidanceDrainage problems
Ponding, erosion, saturated areas or water moving toward the building.
Review drainage guidanceExterior deterioration
Deteriorated siding, trim, sealants, decks, fences or exterior components.
Review exterior guidanceSafety concerns
Conditions that may create an immediate trip, access, weather or building hazard.
Review safety guidanceActive emergency
Do not wait on an email when the property needs immediate protection.
Call Axis Point Contracting Ltd. for an active roof leak, water intrusion, broken window, temporary weather protection need or immediate property hazard.
Do not climb onto a wet, damaged or unsafe roof. Fire, gas, electrical, structural or life-safety emergencies may require the appropriate emergency service or utility first.
Start with clarity
Not sure which issue category fits?
Describe what you see and include a photograph where available. Axis Point Contracting Ltd. will help identify the practical next step.