Emergency guide

Emergency Roof Leak: What to Do First

Protect people & belongings, document where water appears & call Axis Point Contracting Ltd. immediately. Do not climb onto a wet or damaged roof.

Protect the occupied area

Move belongings away from water where it is safe. Avoid wet electrical fixtures & keep people away from damaged ceiling areas.

Document the leak

Photograph stains, dripping, affected rooms & visible exterior conditions from the ground. Note the weather & time the leak began.

Call for emergency response

An initial response may involve leak investigation, temporary weather protection or a focused emergency repair. Permanent scope depends on actual conditions.

Questions

Questions property owners often ask

Straight answers help clients decide what to do next.

Should I puncture a bulging ceiling?

Do not take action that creates electrical, structural or falling-material risk. Keep the area clear & contact an appropriate professional.

Can I tarp the roof myself?

Do not climb onto a wet or unsafe roof. Temporary protection should only be attempted where access & conditions are safe.

What if the leak is near electrical fixtures?

Avoid the affected area & contact the appropriate emergency service or electrical professional where there is electrical risk.

Start with clarity

Contact Axis Point Contracting Ltd. immediately.

Provide the property location, where water is appearing, when it started & any visible exterior damage from the ground.