Emergency guide
Protect people and belongings, document where water appears and call Axis Point Contracting Ltd. immediately. Do not climb onto a wet or damaged roof.
Move belongings away from water where it is safe. Avoid wet electrical fixtures and keep people away from damaged ceiling areas.
Photograph stains, dripping, affected rooms and visible exterior conditions from the ground. Note the weather and time the leak began.
An initial response may involve leak investigation, temporary weather protection or a focused emergency repair. Permanent scope depends on actual conditions.
Questions
Straight answers help clients decide what to do next.
Do not take action that creates electrical, structural or falling-material risk. Keep the area clear and contact an appropriate professional.
Do not climb onto a wet or unsafe roof. Temporary protection should only be attempted where access and conditions are safe.
Avoid the affected area and contact the appropriate emergency service or electrical professional where there is electrical risk.
Keep moving
Use the page that best matches the property concern or project goal.
Start with clarity
Provide the property location, where water is appearing, when it started and any visible exterior damage from the ground.